Shipping policy
Shipping is included in the price with every purchase.
Free Spirit Designs is currently only shipping to the US Contiguous 48 states. We currently do not ship to Hawaii and Alaska. We do not ship to P.O. Box addresses.
Returns
If you are not completely satisfied with your purchase, please contact us at marketplace@freespiritdesigns.biz to return or exchange your item(s) within 30 days of the delivery date, with proof of purchase. Note that returns or exchanges are not accepted on items that have been installed and are no longer in their original packaging.
Upon return, your item will be inspected and exchanges, credits or refunds will be issued for the purchase price. Free Spirit Designs reserves the right to refuse returns or exchanges of items that are not in as-new condition due to damage or misuse by the client. There is a 30% restocking fee applied to any items that are being returned not due to damage caused during shipping.
Cancellations
For all orders that are canceled prior to items shipping, a full refund will be given to the customer.
Should you decide to cancel a return and keep the item after a refund was issued, we will charge your credit card in the amount of the refund issued.
Availability, Errors, and Inaccuracies
We are always reviewing and updating our website for inaccuracies. We reserve the right to make changes to our website without prior notification.
